Monthly Archives: May 2012

When too much of a good thing creates negatives

Am I the only observer who thinks Mitt Romney is too good-looking? He’s Mormon, and certainly no John Edwards on the narcissism scale. But now that Romney is the Republican presidential nominee, we can expect some snarky comments about his jeans … Continue reading

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Hecklers, a spontaneous crisis that’s hard to plan for, or is it?

Sen. John McCain, speaking on Memorial Day in California, ran into a heckler Monday. As the presidential campaign, and all the local, state and other national ones, heat up, this will become more common. In the YouTube, Twitter universe, a … Continue reading

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Warren Buffett takes Richmond, but the reasons lie elsewhere

Warren Buffett took Richmond last week, but conquered Winston-Salem, NC and  Lynchburg, Charlottesville, Danville, Bristol, Waynesboro, Culpeper and Prince William County in Virginia too. Buffett staked his multi-billion-dollar Berkshire Hathaway with $10,000 he earned delivering 600 newspapers a day to Washington, D.C. … Continue reading

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Peter Shankman’s manic, hysterical social media road show has messages for crisis managers

Peter Shankman — social media Johnny Appleseed, manic comedian, new economy entrepreneur — memorably brought his act to Buffalo last night. Barely taking a breath for an hour, Shankman pinged and clicked his way through a talk ranging from Facebook’s … Continue reading

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Penn State athletics emerge from last fall’s crisis with transformative leadership

Penn State head football coach [still feels strange to write this] Bill O’Brien finished an 18-city bus tour last night in Buffalo. It’s pretty clear why O’Brien became a football coach — New England no longer has whaling ships and … Continue reading

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Facebook, Zuckerberg looking at multi-billion dollar crisis

We’d all like to face Mark Zuckerberg’s crisis. It’s worth billions upon billions. But it is a crisis — and how he and his advisors manage the crisis will write the next chapter in this extraordinary phenomenon we call Facebook. … Continue reading

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JPMorgan crisis not going away so resignations follow

There’s no question JPMorgan Chase is still foundering in a vat of goo. And, as discussed Friday, this is so despite a series of smart crisis management moves by the company, embodied by the actions, demeanor and blunt talk of CEO Jamie … Continue reading

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JPMorgan Chase-tized — by its own CEO who delivers bad news himself

JPMorgan Chase & Co. blundered into a world of hurt, but its own people generated it. And, in an effective crisis management move that is rare in the banking and financial services world, the CEO delivered the bad news first, in … Continue reading

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Goldman’s crisis response is fresh charm offensive

Hiring a new director of corporate affairs helps, but listening to what he or she says you must do and doing it is even better. Goldman Sachs stepped in it a lot lately, coming off publicly as arrogant, dismissive, rich and cutthroat — … Continue reading

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If they aren’t buying what you’re selling, that’s a crisis

Looks like God‘s in crisis. Census reports from 2010 indicate that in the Buffalo area, though likely elsewhere too, there’s been a dramatic falling away from traditional religion since 2000. http://www.buffalonews.com/city/article843783.ece Elton John, in the song Levon sings Bernie Taupin‘s … Continue reading

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