Monthly Archives: August 2012

An Albany leader finally apologizes for wrongdoing — Hoorah

New York State Assembly Speaker Sheldon Silver is among a handful of the most powerful elected leaders in the state. Albany is the Greek economy of political dysfunction and wrongheaded decisions. New Yorkers would have more take-home pay, freer lives … Continue reading

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Lance Armstrong: End of the road, or ride into the sunset smiling

Lance Armstrong, dead or alive. Those seem to be the culminating split attitudes of people after more than a decade of rumors, innuendo and crisis for the world’s best-known cyclist. Earlier this summer, three former Armstrong lieutenants took plea deals with … Continue reading

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First step in calming a crisis is admitting you’re in one, Darien Lake

For the western third of New York State, the largest outside concert venue with regularly scheduled and prominent acts is the Darien Lake Performing Arts Center. That it has instituted a new parking policy after a fatal accident nearby earlier … Continue reading

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Companies must consider social media backlash in all public decisions

Repeat after me…better, carve this into your desk: “I will always consider the populist power of social media as part of any decision I make involving my company and its reputation.” Do you really think this is excessive? Ask Progressive … Continue reading

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What the candidate should do to soothe the GOP’s Akin heart

We’ve all followed the sordid mess of U.S. Rep. Todd Akin’s ascent to the subject of the week for all the wrong reasons. He’s quite clearly infamous, not famous; toxic not topical. And since he’s past the point where an … Continue reading

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What to do when your words explode in your face nationally — take responsibility

Unless you live in Missouri, you probably never heard of U.S. Rep. Todd Akin before today. And what you’ve heard today likely infuriated you. Akin is a conservative Republican House member seeking with Tea Party backing to win the U.S. Senate … Continue reading

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‘No comment’ does great disservice to your company and your customers

Gary Friedman is apparently the latest in a long line of CEOs whose relationship decisions –or indiscretions– put them in the unemployment line. The chairman and co-CEO of Restoration Hardware is in a consensual relationship with a [now] former co-worker … Continue reading

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Liability lawyers don’t have to overrule common sense or humanity

A captivating and tragic story in Buffalo the last year is the death of young skateboarder Alix Rice, struck on her way home from her summer job by the BMW 750 driven by a drunk Dr. James Corasanti. He was … Continue reading

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Pluses of a weekend ‘big story’ or crisis Romney knew and used

Mitt Romney named Paul Ryan his running mate. The relevant aspect here is that he did so on a Saturday. Why? What were they thinking? No one’s paying attention on a summer Saturday, right? If anyone’s disconnected from media, it’s … Continue reading

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When to cut your losses and give up amid a crisis

Crisis managers of course work toward success, which is usually defined, from best to worst, as demonstrating transformative leadership, enhancing or maintaining reputation, limiting damage, or, at least, putting the crisis behind you. But there are times when for a variety … Continue reading

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