Monthly Archives: October 2012

Sandy-driven crisis real in major areas and benefits prepared leaders

Bruce Springsteen was supposed to play Rochester tonight and he and his fans enjoyed riffing all over social media yesterday off his song Fourth of July, Asbury Park. The audience for the rescheduled concert will still likely hear Bruce sing it, … Continue reading

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Sandy, a monster crisis, wakes up government, utility proactivity

The best possible outcome of a crisis is for it to go away and leave in its wake evidence of transformative leadership by those in power. We’re seeing proactivity — possibly to the point of overreaction — as Hurricane Sandy … Continue reading

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NHL in crisis: How to solve a problem when there’s no pressure to act

The NHL — the other major professional sport — has a problem unrelated to moving the Islanders to Brooklyn. The league is a distant fourth in most categories. In revenue it’s $11 billion for the NFL, $7 billion for MLB, … Continue reading

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Various observations while wondering what happened to Mike Dukakis

Another former Massachusetts governor ran for president some years ago and he too got his comeuppance on military and foreign policy, schooled by the elder George Bush. Last night we saw Mitt Romney slammed harder than Bears QB Jay Cutler was … Continue reading

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When should a crisis lead to sponsorship termination?

Marion Jones and Nike. Tiger Woods and Nike. Joe Paterno and Nike. Soccer giant Wayne Rooney and Coke. Lance Armstrong and Nike. Watch Nike Head Coach Phil Knight’s defiant eulogy for diminished [some would say disgraced] Penn State football coach … Continue reading

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Mitt Romney’s binders on women take on a life of their own

Certainly Republican presidential candidate Mitt Romney thought he was forthright and maybe even progressive to relate that he hired a lot of women at high levels when governor of Massachusetts. But in the social media fervor following last night’s debate … Continue reading

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The destructive power of “one” social media mistake and whether an apology can fix it

Certainly it’s not hard to generate some empathy for KitchenAid‘s executives, which this week found themselves put through one of its own high-powered mixers over the actions of one insensitive employee Tweeter. As we’ve discussed and addressed several times over the … Continue reading

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