Monthly Archives: June 2013

Guilty or not, Aaron Hernandez adds to NFL’s bad reputation and builds its crisis

As sports columnist Jerry Sullivan notes so forcefully today, the NFL has another major problem in the ongoing crisis of player behavior and his name is Odin Lloyd. Never heard of him? That’s the point. New England Patriots star tight … Continue reading

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Smithfield’s in NC, not Smithfield’s in VA, but Deen fans don’t care

This is a tale of how a modern crisis can strike your company at any time, with no warning, and without you having any responsibility or even tangential relationship to the stuff hitting the fan. Thanks to my partner Rick … Continue reading

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Paula Deen cooked nationally and now she’s finished

USA Today offered the headline “Paula Deen is done, experts say.” Agreed, with some nuance; except my first English teacher, my mother, used to say food is “done;” people are “finished.” Either way Deen’s cooked. In case you were at the … Continue reading

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The Washington NFL team’s name, and how this looming crisis can be avoided

Amidst real fears about No Such Agency reading all our emails, rampant and unrepentant military sexual assaults and the momentous decisions coming with the end of the U.S. Supreme Court’s session, another Washington crisis is brewing. The opportunity for public airing … Continue reading

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Abercrombie continues to not get it, prolonging crisis and calling more negative attention to the company

Lululemon, the anti-Abercrombie, has been in the news lately for handling its sheer pants crisis transparently and successfully. Then there is Abercrombie. When last we looked, the high-times retailer was taking renewed hits from a 2006 interview in Salon by … Continue reading

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Lululemon follows key crisis-management strategy, reverses sheer pants problems

Lululemon has such a dedicated and affectionate following, its customers felt betrayed and almost jilted in March when the Vancouver-based yoga clothing company produced pants whose sheerness showed too much. Company stock sunk to near lows, consumers blasted the manufacturer on … Continue reading

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Joint Chiefs, for all their power, come up clueless against senators

An impressive array of somber and sober men in uniform faced a brace of angry U.S. senators Tuesday on Capital Hill and for all their power, the generals and admirals had no defense. The military’s sexual abuse crisis only deepened. Sens. … Continue reading

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