Monthly Archives: July 2013

Like a tsunami, a crisis can sweep over you from nowhere

Stolichnaya vodka and NBC could not have anticipated this crisis. But here it is. As E.J. Schultz wrote in Advertising Age Monday [thankfully noted by EMA Senior Partner Sandy Gingerich] the brands are caught up in efforts to protest the … Continue reading

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Study reveals possible predictors of CEO misbehavior

A new academic study suggests that companies “get what they deserve” when they hire a CEO and would be well advised to thoroughly review a chief executive’s background as a predictor of fraud and crisis. The study, by professors at … Continue reading

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Two-strike rule applies to Anthony Weiner, and all in public crisis

There’s an unofficial rule in crisis management that says “Two strikes and you’re out.” Unlike the foundational baseball rule, the infamous California criminal penalty, or related warnings about counting to three before you’re in serious doo doo, tarnished public figures only get two. … Continue reading

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Of Braun and baseball and coming clean the first time, not when you’re nailed

Ryan Braun blew his chance. Now he’ll have to live with a legacy of fraud. So writes Jerry Crasnick on ESPN.com. He’s right too. Braun, suspended by Baseball Commissioner Bud Selig from the Milwaukee Brewers for the rest of the … Continue reading

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Zimmerman now a Good Samaritan, or is he…really?

My EMA colleague, Trese Myers, noted the news yesterday that George Zimmerman, fresh from seven days out of the public eye after his acquittal for killing Trayvon Martin, stopped on a Florida highway with another passerby to help four accident … Continue reading

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SeaWorld tries proactive rebuttal in face of damning film

Often we find truth burrowed between two mountainous points of view. Whether or not SeaWorld treats its captive killer whales sufficiently well — who would argue that all animals aren’t better served living in their open natural habitat — is not our … Continue reading

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False accusations, pumped by social media, create as much of a crisis as real ones

In the wake of George Zimmerman’s acquittal. on charges he killed Trayvon Martin, anger overflowed into the streets and people looked for scapegoats: Prosecutors overreached. Police bungled the investigation. The defense cheated. Florida has bad laws. And social media lit up … Continue reading

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