Monthly Archives: April 2017

United’s response to video hurt it more than helped it, but why?

The video of security officers dragging a passenger down the aisle of a United Airlines jet in Chicago Sunday evening continues to wreak havoc at the company and beyond. Reverberations continue to ring outward. Four airlines control 80 percent of … Continue reading

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United, already lowest of the low, gets worse; now what?

If an official at Saks Fifth Avenue, Bergdorf Goodman or Nieman Marcus told guards to drag a customer out of one of their stores, the video would be a momentary flourish. That’s because everyone knows those retailers’ long-standing reputations for … Continue reading

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Will Fox News survive Bill O’Reilly?

Seems there might be a new book by Bill O’Reilly in the works: Killing O’Reilly. He’s doing a pretty good job of it. As The New York Times reported Sunday, Fox and its controversial night-time host paid at least five … Continue reading

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