Monthly Archives: February 2017

By now, everyone’s aware of the human error at the Oscars Sunday night that led to Faye Dunaway reading the wrong best picture winner — La La Land. And, social media has not been kind to Price Waterhouse Coopers, the … Continue reading →

Other than President Trump, who seems to thrive by crisis, the annual look at how crises hurt brands is out and it reinforces why companies need to be prepared and deal with a crisis openly and effectively. Or else. Thanks … Continue reading →

If allegations by a former Uber engineer are true — and they ring that way — the ride-sharing company has a problem for tolerating sexual harassment. The response by Uber chief executive Travis Kalanick was strong, and hiring former Attorney … Continue reading →

Twelve days into the Trump presidency, it might be useful to turn from what many see as multiple crises to … proactivity. Indeed, proactivity is often the inoculation for crisis. Today we commend the Boy Scouts of America and USA … Continue reading →