Monthly Archives: June 2012

CNN, Fox, Obamacare and ‘Dewey Defeats Truman’

As if the U.S. Supreme Court’s decision today on the Affordable Care Act, aka ‘Obamacare,’ weren’t huge enough, CNN and Fox reported it first — and wrong. The stakes were enormous. A charged political atmosphere surrounded health-care reform and the decision included … Continue reading

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Oreo goes out on a limb with rainbow cookie

We’re unclear at this early stage whether Oreo created a crisis or a viral sales tool for itself with its gay-friendly rainbow cookie. Given the calls for boycotting the famous black and white treat, however, it would seem more crisis. But Oreo social media … Continue reading

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Tie goes to the runner, but which one? USA Track still trying to figure out the crisis

The only experience more frustrating than a photo finish in a 100-meter dash is the ensuing crisis about what happens next. USA Track and Field, the sport’s domestic governor, apparently never envisioned the possibility of a literal dead heat in … Continue reading

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How do offensive decisions make it to the crisis level? Ask Adidas

Due to major news recently about some life-affecting events — a U.S. Supreme Court decision on health-care reform; Egyptian elections; Syrian civil war; hurricanes and wild fires at home — you probably missed the shoe and sports giant Adidas falling on its face, … Continue reading

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Bus monitor bullying case shows social media’s activism potential

By now Karen Klein is a household name, her 15 minutes of fame virally inserted into our collective awareness worldwide via YouTube. The suburban Rochester bus monitor bullied by middle school students provided numerous lessons and insights, after the shock value … Continue reading

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When your leader admits to ‘opaque’ process, there’s trouble

No one outside the University of Virginia’s board of trustees and a small group of high officials knows why the board moved last week to fire its president of two years, Teresa Sullivan. But the thousands of protesters who lined … Continue reading

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When you’re the rock, rolling down hill just gets worse and worse

We’ve discussed before the many angles of attack a crisis may take. These include from a competitor, an act of nature, a change in law, and dozens of other ways. The worst crisis, at least at its genesis, however, is … Continue reading

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