Tag Archives: www.mower.com/crisisready

Baylor, Starr make sex abuse crisis worse

Worst ever. That seems the overwhelming consensus on former Baylor University President and Chancellor Kenneth Starr’s “performance” in an interview last week. Starr, who was forced to step down, along with the Baptist school’s athletic director and head football coach, … Continue reading

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Kane, McCoy cases in Buffalo show different crisis responses

Buffalo’s a huge sports town. The television ratings for its woeful but improving Buffalo Sabres are nonetheless cresting near the top of the NHL standings. People follow athletes in Buffalo like soccer players in Barcelona or skiers in Austria. It’s … Continue reading

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Flint water a huge problem for Michigan’s governor

Politicians don’t have it easy these days. But sitting office holders who upset the populace usually face impeachment [see, Governor of Maine, Clinton, Bill] or a well-financed opponent in the next election. In Michigan, Gov. Rick Snyder is in a … Continue reading

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Brian Williams is back, but why is he and does anyone care

He’s baaaaaack. As Terminator Arnold Schwarzenegger will say in the next summer blockbuster movie, former NBC News anchor Brian Williams returned to the air last week in an in-house interview with  Matt Lauer on Today. Williams professed sorrow, apparently accepted a … Continue reading

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Have to love a CEO who makes ice cream, and says he’s sorry in a crisis

What’s not to like about ice cream? OK, too much deliciousness adds L-Bs. But we still enjoy it — operative word being “joy.” That may be, at least in part, why we like the effort by Blue Bell Creameries of … Continue reading

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Indiana Gov. Mike Pence missed the ‘perception’ side of new law

Indiana Gov. Mike Pence and his legislative colleagues, and really the whole state, have been in crisis for a week. Despite his protests, based on the facts as he sees them, a law passed about “religious freedom,” has been roundly … Continue reading

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What happens when you try to bluff in a crisis

Eric Mower + Associates teaches many executive media and presentation training sessions. Two of the techniques are “stop,” and “facts are your friends.” These seem fairly simple, if not easy to execute. Stop means, answer the question and stop. Don’t fill silence; don’t … Continue reading

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